Your Reliable partner around the world

Reliable Express Ltd.

Your privacy matters

At Reliable, we understand the importance of protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you use our website and services.

Information We Collect:

  • Personal Information: We collect information that identifies you, such as your name, address, email address, phone number, and company information. This information is typically collected when you contact us, request a quote, or use our services.
  • Website Usage Information: We automatically collect information about your use of our website, such as the pages you visit, your browser type, and your IP address.

How We Use Your Information:

  • Provide Services: We use your information to fulfill your requests, provide transportation services, and communicate with you regarding your shipments.
  • Improve Services: We analyze website usage information to improve our services and user experience.
  • Marketing and Communication: We may use your information to send you promotional emails or targeted marketing materials, but you can opt out of these communications at any time.
  • Legal and Regulatory Compliance: We may use your information to comply with legal and regulatory requirements.

Sharing Your Information:

  • Service Providers: We may share your information with service providers who help us deliver our services, such as customs brokers, freight forwarders, and technology providers. We require these service providers to maintain the confidentiality and security of your information.
  • Legal and Regulatory Requirements: We may disclose your information if required by law or to comply with court orders or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the resulting entity.

Data Security:

We take steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Your Choices:

  • Accessing and Updating Your Information: You can access, update, or correct your personal information by contacting us.
  • Opting Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us.

Children's Privacy:

Our services are not directed to children under 13. We do not knowingly collect or solicit personal information from children under 13.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at support@reliable-exp.com